FREQUENTLY ASKED QUESTIONS
Spa Etiquette
We ask that you leave your cell phones in your hotel room or if you must carry your phone please switch the settings to silent or vibrate, to maintain the tranquil spa atmosphere and not disrupt your treatment or that of other guests. Arrive early, we suggest you arrive 15 minutes prior to your reserved time, to check in, fill out a short health history and familiarize yourself with our facilities. Please understand your treatment will end on time so the next guest will not be inconvenienced.
Spa Apparel
Please bring a swimming suit if you wish to enjoy our outdoor pools and hot tubs or co-ed steam and sauna. During your massage, you will be covered with a sheet at all times. While we recommend undressing completely, you are welcome to wear undergarments if you prefer. For facials or waxing our esthetician will provide you with an appropriate garment for your treatment. Robes and towels are provided for guest use of all the spa amenities and shower facilities.
Valuables
For the safety of your valuables we suggest that you leave them in your room or in one of the hotels safety deposit boxes. We have lockers to store clothing.
Cancellation Policy
As a courtesy to our therapists and other guests, please notify us of cancellations or changes at least 24 hours before your scheduled appointment. Cancellations made in less than 24 hours will be subject to full charge.
Payment & Tipping
For your convenience Gratuity of 18% of the original price is automatically added to the cost of your services. As a guest of Manor Vail Lodge you may charge spa services and products to your room. We also accept Master Card, VISA, American Express and Cash.
Products Available for Purchase
All BIOELEMENTS facial products are available for purchase at the spa. We also sell Sun Block and Lip Balm to protect your skin in our harsh mountain climate. BIOFREEZE is also available for purchase to relieve muscle pain if you don’t have time for a massage everyday!
Please contact us with any questions.
SCHEDULE APPOINTMENT
Call 970-674-7977 to reserve your spa appointment.
HOURS OF OPERATION
Winter Hours 9:00 am – 7:00 pm
Summer Hours 9:00 am – 7:00 pm
LOCATION & CONTACT
Manor Vail Spa
970-674-7977
595 East Vail Valley Drive
Vail, CO 81657
Map & Directions | Email
